Q. It is asking me for a reference starting with a letter 'H'
Q. It is not allowing me to access my booking?
read the following information then visit the website www.easyjet.com
As you have not booked your ticket through EasyJet remember you will need to sign out of any account(s) you may have with them - to do this click on the 'sign out' button at the top of the page.
Once signed out do not sign back in - you must click on either CHECK-IN or MANAGE BOOKING and one of the below screens will show. Select the option which states 'No account? Find a booking'.
From here it will ask for your reference and your surname (remember no hyphens or spaces)