In the unfortunate event that your flight is either delayed or cancelled, you may have rights under EU law to compensation or refund.
Please click here to visit the Citizen’s Advice website, which comprehensively details these rights.
If your compensation claim is within these guidelines please submit your claim to your airline directly, details of which can be found by clicking here.
If are not entitled to compensation but would still like to claim for your expenses and/or advise the airline of your dissatisfaction then please click here to find out how you can make a complaint to the airline.
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