How do I complain about my flight?

On behalf of your airline please accept our apologies that you did not enjoy your recent flight.

As a Travel Agent we act as your booking agent and to avoid confusion would recommend you contact the relevant airline directly in regards to submitting a complaint to them.

Please click on the airline name below to be taken to their website, and follow any additional instructions.




AER LINGUS: You will need to complete the 'post flight' form

TUI: Submit a complaint form online

THOMAS COOK: Use the 'make a complaint' option

NORWEGIAN: Submit online using the 'feedback' form

For all other airlines please contact us and one of the team will be happy to help direct your comments to the appropriate airline.



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