What is the service fee?

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More than just a search engine

When you book your flight through Directline Flights not only will you find the most up to date prices and cheapest fares available from several airlines all at once, you will also have access to a UK-based team who are on hand to help you with all aspects of managing your booking.

We used to be paid commission by the airlines, but these days have long gone, so we are obliged to charge a service fee instead. This covers the costs of providing expert personal help, as well as financial protection (ATOL and/or Scheduled Airline Failure Insurance). We show the airline fare separate from the service fee during the booking process, so the fee is fully transparent.

Some visitors to our website simply use it to compare fares before leaving the site to book directly with the airline, many others choose to book with us time and time again because they know that we are here for them when they need us.

Whichever way you choose to book, we are happy to have been helping passengers to compare and book their flights since 2007.

Check out ext_link.svg our Feefo customer satisfaction score.

 

 

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